We will commonly collect information from our customers (and non-customers) in the following circumstances:
The information collect would generally comprise name, address, telephone, fax and email contact details, as well as the details of the DecEzy licence you have purchased. Should you contact us requiring technical or similar assistance, information relating to your problem and our suggested solutions are also recorded by us to assist in better customer relationship management.
We use your personal information in the following way:
With the exception of the final bullet point above (where the information is disclosed to a credit referencing bureau), very little external disclosure of your personal information is made by Bruma. In the event that an external party wishes to communicate with any or all parts of the Bruma database, and Bruma is agreeable to this communication being sent, we would generally undertake the communication on behalf of the external party (but at their cost), so that access to the personal information of our customers remains with Bruma.
Bruma may use, from time to time, external service providers to facilitate communications with its customers, for example a mail house. In these circumstances, Bruma may provide personal contact/address information to the external service provider to enable the communication to be dispatched. Such information is provided to the external service provider on the strict basis that it be used for this purpose only and agreements are put in place to ensure this.
The National Privacy Principles provide you with the right to access the personal information that we hold in relation to you. If you would like details of the personal information which we may hold about you or, if you would like to correct any of the information we hold, please contact us as follows:
Login to your DecEzy account and view/update the details.
or write to us:
The Privacy Officer
Bruma Pty. Ltd
34 Cattai Creek Drive
Kellyville, NSW, 2155
An electronic customer management and database system is used to store most of the personal information. This system is accessed by authorised users and contains security features to ensure the protection and integrity of the data that we hold.
Should you have any queries in relation to this Privacy Information Management Statement or to issues generally surrounding the private information that we hold about you, please contact the Privacy Officer at the addresses referred to above. Similarly, any complaints in relation to privacy related issues should also be directed to either of these addresses.
From time to time, this statement may be amended. An up-to-date version of the Privacy Statement will always appear at the www.decezy.com website. Furthermore, you may request a hard-copy of this Statement from either the addresses referred to above.